SHIPPING & GENERAL TERMS & CONDITIONS
SHIPPING
We send out weekly climate-neutral Economy shipping or almost daily Priority shipping. The shipping costs for subscriptions are 3.40.-, free economy shipping from 119.-, otherwise 8.50.-, priority shipping 10.50.-. You also always have the option of collecting your order from our showroom in Bern. You can see prices for international shipping at checkout.
FRESHNESS OF THE COFFEES
Our coffees are usually 0 to 4 weeks old, rarely up to 6 weeks. If you would like coffee fresh from the roastery, please note this in your order. You may have to wait a few weeks before we can dispatch your order. We recommend not drinking the coffees before 3 weeks after roasting.
RETURNS
If a product does not meet your expectations, please contact us - we will find a good solution. We are also happy to receive praise, criticism and ideas.